![]() We commonly hear from customers the complaint that they are able to see their video recorder from a computer on the same router, but not from their phone or from a computer at another location. This guide will take you through the steps of configuring port forwarding on your router, using a Arris TG862G broadband router/modem as example. It is a configuration setting in your router that must be set properly in order to view your security camera system from the internet. ![]() ![]() Port forwarding is essential to making your security DVR or NVR accessible from online using either your computer or mobile device.
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